Refund and Returns Policy

Thank you for shopping at smartsoftkart.shop.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words where the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to smartsoftkart.shop.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to smartsoftkart.shop, accessible from https://smartsoftkart.shop.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without providing any reason.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party (appointed by You), who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision via a clear statement. You can inform us of your decision by:

• Email: info@smartsoftkart.shop

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please ensure that:

• The Goods were purchased within the last 7 days.
• The Goods are in the original packaging.

The following Goods cannot be returned:

• Custom-made Goods or Goods that are clearly personalized.
• Goods that deteriorate rapidly or where the expiration date is over.
• Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• Goods that are, after delivery, inseparably mixed with other items due to their nature.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply if not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

1075 Daylene Drive, Southfield, Michigan 48075

We cannot be held responsible for Goods damaged or lost in return shipment. We recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• Email: info@smartsoftkart.shop